Exchange & Returns Policy
Thank you for shopping at Maden
We always strive to ensure that each order is hassle free and take great care in delivering our products and adhere to the highest quality standards. All our shipments are carefully inspected before leaving our store/ warehouse.
1. Size Exchange
If you have any issue with size of the product delivered then you can mail us at couture.maden@gmail.com within 4 days from the date of delivery. If the reverse pickup facility is available on your address then the customer shall arrange a pick-up for the same and re-send the product. in case the customer wants Maden to arrange a pick-up then we shall be charging an additional amount of Rs. 250/- for the same. Exchanges are eligible on size issues within 4 days of delivery of the product only and in case another product is not in stock then you shall receive a credit note which can be used for another purchase. Customer shall contact Maden on couture.maden@gmail.com or Whatsapp on +91 8585986795.
2. Return
We don’t take returns on our products. In case of any damage issue with the product, we shall be providing an exchange of the bought product with any other product.
Please ensure that the product is unused, unworn, unwashed, undamaged and all the tags are attached and is in a saleable condition until the problem is resolved. We reserve the sole discretion to provide the resolution to any such problem/complaint as we deem fit.
3. Damaged/Wrong Delivery
If the product delivered is damaged/defective or an incorrect item is sent, then in such cases you shall contact within 24 hours of delivery and we shall replace the product within the next fastest possible manner. Only products which are unused, unwashed and unworn with all labels and tags are eligible for this exchange.
Opening video of the parcel for the first time is necessary for any exchange or return to be placed.
- No exchange or return shall be accepted in case the material, colour or the quality is not approved by you. We suggest that you shall go through the product description and pictures properly before ordering.
- 10-12% colour difference depends on the screen resolution of the device used by you and camera lights, no exchange or returns are eligible on the said basis.
- No exchange or return is eligible in case the product is washed or worn.
- Purchases from Sale or Made to measure are strictly non-eligible for any exchange or return.
4. REFUND
We do not provide a refund on our orders. Since we are a slow fashion brand and provide customisation and made to measure on all our products, your order will be specifically made for you.
This policy is effective as of 10th of May 2022 and shall remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this website. We reserve the right to update or change our exchange policy at any time.
If you have any query about this Policy, please contact us at couture.maden@gmail.com
Unleash your vibrant charm in our Hottest Selling Customised Orange Maxi Dress. Crafted from premium dyeable hakoba/chiken cotton, this dress is a masterpiece of timeless elegance. The v-neck, show buttons, and balloon 3/4th sleeves add a touch of sophistication, while the pleated bodice and faux corset enhance your curves. The A-line hem completes the look with grace. Whether it's a special occasion or a casual outing, this unique and versatile dress is a true head-turner. Embrace your individuality in style.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Introducing our another Best Seller: Customised White Maxi Sundress, a symbol of summer elegance. Crafted from premium dyeable hakoba/chiken cotton, this dress embraces the season with its square neck and broad straps. The tiered A-line hem combines comfort and style, making it your go-to summer outfit. Stay cool and chic while radiating confidence in the summer sun.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Indulge in the epitome of modern elegance with our customised lilac lace dress. This bodycon beauty harmonizes femininity and contemporary allure, boasting a pleated ruffle hem and chic cuffed sleeves that radiate sophistication. Versatile for brunches, weddings, or office soirées, it’s the quintessential statement piece. Crafted by Maden Couture, this dress is a work of art, tailored to perfection for a fit that defines your unique style.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Lavish things up with our customised white lace dress. This fit and flare masterpiece combines femininity and modernity, showcasing a flared hem and striking bell sleeves that exude elegance. Whether it's a brunch, wedding, or office affair, this dress is your go-to choice, perfectly accentuating your curves in all the right places. Crafted by Maden Couture, it's more than a dress; it's a reflection of your individuality. With made-to-measure precision, elevate your style and embrace the allure of ageless beauty.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Step into the spotlight with our black blazer dress, the ultimate must-have for the confident and fashion-forward woman. Made from Dubai Crepe with Georgette sleeves, this dress combines boldness with elegance. Whether you're suiting up for work or embracing your main character energy for a night out, this versatile piece will make a statement. It's a wardrobe staple that exudes boss babe vibes and can be customized to your measurements. Look sharp, feel empowered, and unleash your inner style icon with this on-trend black blazer dress.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Unleash your free-spirited side with our tie and dye maxi dress, perfect for those in-between days and crisp evenings. Whether you're on vacation, going on a date night, or having a night out with the girls, this dress is a versatile choice. From family events to BFF birthdays and beyond, it's designed to make a statement. The layered bodice and delicate strings add an element of elegance, while the cinched waist accentuates your curves in all the right places. Embrace the effortless style and feel confident in this must-have maxi dress.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Introducing our pink polka dot skater dress, the iconic piece your closet needs. Channel your inner girl next door with this dress that's both iconic and flattering. The flattering square neck with pleated details adds a touch of elegance, while the flirty and playful fit is perfect for everyday wear. Made from premium cotton, this dress ensures both comfort and style. Embrace the timeless charm of polka dots and elevate your wardrobe with this must-have piece that's designed to make you feel confident and beautiful.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
Crafted from breathable blue boho print premium cotton, this fit and flare beauty boasts a charming tie-belt detail and 3/4th sleeves. Whether under the sun or moon, its playful vibe transitions effortlessly from day to night, ensuring you stay effortlessly chic. Indulge in the allure of made-to-measure fashion and make every moment a style statement.
Personalize your dress by selecting your preferred neckline, sleeves, and length. Make it uniquely yours by choosing from our diverse range of dyeable materials to match your desired color. Your vision, our craftsmanship.
